Help Desk Intern
Dayton, OH
6450 Poe Ave
Updated: April 25
Help Desk Intern
- Job Locations
- US-OH-Dayton
- Category
- IT
Overview
A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor.
Responsibilities
- Assists the Help Desk Team to deliver technology support
- Assist with the deployment of new equipment
- Assist with software installs
- Assist in collecting information for the equipment inventory
Goals of the Internship:
- Learn some of the many facets of Information Services and Technology
- Hands on learning experience in the technology arena
- Learn how to work with different types of personalities
Qualifications
- Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge
- Ability to work in both a team environment and independently
- Time Management
- Analytical skills, the ability to solve problems that may come up during a typical work day
- Strong written and verbal communication skills
- Strong interpersonal skills with end users, customers, and management
- Ability to communicate IT terminology to someone that does not understand technical terms
- Must be pursuing a degree or certificates in a computer related field
Benefits
- Stable and growing organization
- Competitive weekly pay
- Professional, positive and people-centered work environment
- Fast-paced work environment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
Click here to apply for this job
Assists the Help Desk Team to deliver technology support. Assist with the deployment of new equipment. Assist with software installs. Assist in collecting information for the equipment inventory Goals of the Internship: Learn some of the many facets of Information Services and Technology. Hands on learning experience in the technology arena. Learn how to work with different types of personalities Qualifications Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge. Ability to work in both a team environment and independently. Time Management. Analytical skills, the ability to solve problems that may come up during a typical work day. Strong written and verbal communication skills. Strong interpersonal skills with end users, customers, and management. Ability to communicate IT terminology to someone that does not understand technical terms. Must be pursuing a degree or certificates in a computer related field Benefits
search terms: Help Desk+Intern
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