Essential Functions:

1. Maintain superb customer service with high emphasis on exceeding Clients’ expectations at all times and always providing authentic hospitality to each and every Guest.
2. Ensures the accurate and timely flow of information, superior levels of performance and dependable and friendly service to external and internal clients.
3. Supervise the planning and coordination of meetings and events, and guest room related activities (related to assigned group), to ensure the obligations by the hotel and client are met with satisfaction.
4. Act as liaison between Sales and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event.
5. Manage and monitor room blocks according to contract specifications to include, room block cut-off dates, review room pick-up, and attrition.
6. Manage and monitor food and beverage minimums according to contract specifications.
7. Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience.
8. Organize and conduct pre/post meetings with assigned groups.
9. Effectively upsell throughout the pre-meeting/event and event phase, to include food and beverage, amenities, audiovisual and special request services.
10. Responsible for setting up master billing and reviewing accounts for accuracy during and after event execution.
11. Ability to multi-task multiple meetings/and or events simultaneously and at different planning stages. Identifies operational challenges/and or opportunities related to meeting and/or event and develops seamless solutions.
12. Participate in site tours with contracted clients as well as potential clients.
13. Other duties as assigned by Management.
14. Actively engaged in the daily operations of the conference center.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

1. Associate must be able to sit in the same position for up to 8 hours a day consecutively
2. Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
3. Associate is often required to sit and use his or her hands and fingers, to handle or feel
4. Vision abilities required by this job include close vision
5. Associate must talk and hear

Qualifications, Education, Experience, Skills, and Abilities:

Our attractive compensation package includes a 401k with match, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Full time associates are eligible to receive Vacation, PTO, Life, and eligibility to participate in Medical/Dental insurance plans.

Free meals and free parking! Say what There’s more! At the Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) (located in the Lewis Center/Polaris area) we provide best in class service at our award-winning events campus and we do it with the best team (and the most fun team) in town. If you love guest service AND you have what it takes to rise to the challenge, what are you waiting for Let’s do this!

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

We are managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Maintain superb customer service with high emphasis on exceeding Clients' expectations at all times and always providing authentic hospitality to each and every Guest. Ensures the accurate and timely flow of information, superior levels of performance and dependable and friendly service to external and internal clients. Supervise the planning and coordination of meetings and events, and guest room related activities (related to assigned group), to ensure the obligations by the hotel and client are met with satisfaction. Act as liaison between Sales and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event. Manage and monitor room blocks according to contract specifications to include, room block cut-off dates, review room pick-up, and attrition. Manage and monitor food and beverage minimums according to contract specifications. Maintain strong client relations and ensure that meeting/event specifications are communicated and executed for a successful meeting experience. Organize and conduct pre/post meetings with assigned groups. Effectively upsell throughout the pre-meeting/event and event phase, to include food and beverage, amenities, audiovisual and special request services. Responsible for setting up master billing and reviewing accounts for accuracy during and after event execution. Ability to multi-task multiple meetings/and or events simultaneously and at different planning stages. Identifies operational challenges/and or opportunities related to meeting and/or event and develops seamless solutions. Participate in site tours with contracted clients as well as potential clients. Other duties as assigned by Management. Actively engaged in the daily operations of the conference center.

search terms: Coordinator+Planning